Privacy Policy

Last updated: January 23, 2025

At Portunus, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our E-2 visa preparation platform.

1. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

  • Name, email address, and contact information
  • Passport and citizenship information
  • Business information and investment details
  • Financial information necessary for E-2 visa preparation
  • Documents you upload for your visa application
  • Payment and billing information

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Usage data and analytics
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our E-2 visa preparation services
  • Process your visa application materials and documents
  • Communicate with you about your account and services
  • Process payments and billing
  • Comply with legal obligations and requirements
  • Analyze and improve platform performance
  • Send you updates, marketing communications (with your consent), and service announcements
  • Protect against fraud and unauthorized access

3. Information Sharing and Disclosure

We may share your information with:

Service Providers

Third-party service providers who assist us in operating our platform, including payment processors, cloud storage providers, and analytics services. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • Employee training on data protection
  • Secure document storage systems

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your information.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Object: Object to processing of your information
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may limit certain platform features.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

10. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Portunus

Email: privacy@portunusai.com

Or use our contact form

Note: This Privacy Policy is provided as a template and should be reviewed by a qualified attorney before use in production. Privacy laws vary by jurisdiction and may require additional disclosures or modifications.